1 Mar 2019

Nokia Jobs in Tanzania : FLM Manager

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Experience in FLM Manager

· Manage maintenance contract implementation including the FLM subcontractors to deliver daily operations & maintenance activities to customer within contractual SLA.

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Apply, improve and ensure that the fault management process implemented and respected on field activates.

· Operations improvement plan through outage analysis for Active and Passive operations.

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Process developments to improve operational efficiency.

· Infra Operations & Maintenance Management of Core/BSC –MGW & cell sites of Airtel Tanzania.

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Need to Ensure Company targeted GP and NP through effective cost controlling.

· Subcontractor governance to have effective delivery of operational assignments.

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Complete Operations management through:

· Responsible for driving Operational / Business excellence initiatives for delivery teams.

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Aligning the delivery teams to meet Scope of Work & Contractual obligations of customer on both Compliance / Regulatory requirements.

· Manage customer relationship / service delivery / process orientation to meet the operational requirements.

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Managing program Profit &Loss through effective workforce management and optimal cost management.

· Cost projections for the entire operations and tracking the cost with monthly reviews.

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Monitoring all Operational Expenditures.

· Close co-ordination with other operators for better network availability in shared sites.

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Conducting & supervising governance meetings with customer and subcontractors.

· Management of vendors.

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Regular meetings with vendors to enforce effective governance

· Contractual compliance by ensuring correct deliverables as demanded in contract for both customer and for subcontractors delivering task to assist our operations delivery.

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Efficient Operations & Maintenance of network

· Supervising & providing necessary support to teams

. Good communication skills
· Experience in FLM management
· Excellent inter-personal skills and proven availability to work under high pressure
. Capability to build trust and communicate efficiently
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