Mixxx is hiring MFS Coordinator

Location: Zanzibar

Requirements

• Bachelor’s degree in Business, Marketing, Economics or related field.
• Minimum 2–3 years in field sales, MFS operations, or fintech, with at least 1 year in a supervisory or team lead role.

Core responsibilities

• Supervise and support MFS Merchant Specialists to meet recruitment and activation targets.
• Plan and coordinate daily merchant acquisition activities and resource allocation.
• Monitor field team performance and provide coaching and support through regular visits.
• Implement recruitment and growth strategies for merchants and corporate customers.
• Oversee onboarding, training, and continuous support for corporate clients using LKS and Mixx products.
• Analyze customer performance data, identify underperformance, and create corrective action plans.
• Train field teams, merchants, and customers on new Mixx product features and sales strategies.
• Participate in events, workshops, and campaigns to increase awareness and mobilization of Mixx products.
• Lead zonal teams in marketing activities, ensure proper branding, and supervise LKS printer usage.
• Escalate technical or compliance issues, monitor competitor activities, and report regularly to the MFS Commercial Manager.
• Collaborate with internal departments to ensure smooth execution of merchant and corporate initiatives.
• Contribute to the development of new strategies and tools to enhance merchant acquisition and retention.

Core competencies

• Leadership and Team Management
• Strong Communication and Coaching Skills
• Cross-Selling and Product Promotion
• Customer Relationship Management
• Data Analysis and Reporting
• Proficient in Microsoft Excel, Word, and digital reporting tools

At Mixxx, we believe that diversity is a source of strength. When candidates have equal skills, we encourage female applicants and actively work to create a fair, inclusive and stimulating professional environment for everyone.

Joining Mixxx by Yas means becoming part of a fintech company belonging to the AXIAN Group, a pan-African player operating in five African countries. You will be working in a fast-growing fintech company driven by a culture of innovation, agility and impact. Our young, passionate and ambitious teams are shaping the financial services of tomorrow every day.

If this description corresponds to you, grow with us by applying before February 3, 2026.