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Job Summary

Provide specialist advise and support for day-to-day work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in TZ (ABT),.

Job Description

• Introduce   the Absa Bank’s product features  to the potential customers

• Ensuring that customers present  all the required documentation as per the product specifications

• Certifying all customer documentation and completion  of all necessary documentation

• Forwarding customer application to the sales manager for checking before submission

• Ensure safe custody of customer s documentation under their care and protect customer confidential information.

• Advise the customers of the fates of their applications

• Collecting market /competitor information from the field and  feeding this to the Lg Leadership with a view to improving our products

• Aware of the channels through which customer can contact bank to share feedback /complaints

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)