Company Overview

Jaza is working to power Sub-Saharan Africa. We build solar-powered shops which charge batteries customers use to power their homes. Since 2022, we’ve achieved over 4 million battery swaps, providing approximately 225,000 people access to clean, affordable energy.

We employ women from each community (known as Jaza Stars) to run the service, empowering our team to become leaders, entrepreneurs and drivers of economic growth within their communities. For more information on what we are building, check out www.jazaenergy.com and watch the video the BBC made about Jaza here.

Position Overview:

The Field Sales Event Coordinator oversees the coordination, planning and execution of the launch of service stations across sites in Expansion. This role is responsible for ensuring launch readiness of all service stations as well as organising any and all cross-functional coordination and engagement of any local stakeholder related to the site launch. The Field Sales Event Coordinator is vital in ensuring that all service stations are launched in the assigned timeline and in alignment to the standards set by the company. They are also key players in ensuring swift handover of service stations between Expansion and Hypercare.

Accountabilities:

• Ensure launch of assigned service stations in accordance to set timelines and SOPs.
• Ensure the team maintains a First Pass Yield (FPY) of ≥95% for all service location launches
• Own the quality standards for all processes associated with the launch of a new service station
• Manage relationships with internal stakeholders in other departments and external stakeholders

Responsibilities:

Site Launch Support

• Assist in planning and coordinating new service station launches.
• Support team members by tracking tasks and progress.
• Help identify and report any issues that could delay the launch.

Site Readiness

• Check that all necessary equipment, inventory, and documents are ready before the launch.
• Help confirm that permits and licenses are processed.
• Conduct simple site inspections to ensure readiness.

Stakeholder Coordination

• Work with internal teams like Tech, Star Development, Hypercare, and Operations to ensure effective launch of new sites
• Assist in liaising with external stakeholders like landlords, community leaders, and security providers to ensure effective launch and proper handover of new sites.

Quality Assurance

• Maintain a rework rate of ≤5% on all site launches assigned to them
• Identify reasons for rework and make suggestions on corrective measures to improve quality
• Take part in periodic audits on site launches to ensure compliance with standards

Reporting and Communication

• Provide regular updates to the Site Launch Team Lead on Go-live progress
• Present data and insights on site launches during Expansion team meetings
• Ensure all information, contacts, assets and any documents are handed over to the respective department post launch day.