Ecobank – The Pan African Bank

IS  HIRING

Direct Sales Agents

Reporting to: Branch Manager

Locations: Dar es Salaam, Arusha and Mwanza, Tanzania.

Job summary:
• To identify prospective Consumer Banking customers from (Local Corporates Companies, Small and Medium Enterprises firms, Government entities, NGO’s, Various Institutions, Social Groups and Individuals).

Key Responsibilities:
• Represent the Bank and act as first point of contact in the selected market.
• Record and report client enquiries and complaints or any relevant market feedback to the Bank Officer responsible.
• Keep and submit accurate sales records to the Bank Officer responsible for enabling payment of commission.
• Ensure Bank’s procedures on account opening and KYC/AML and Agent Banking guidelines are strictly followed.
• Comply with the Bank’s code of conduct and laws of the country in execution of your duties.
• Selling prepaid cards
• Ecobank Mobile Application Activation.
• Facilitate the opening of all types of accounts on behalf of the bank.
• Training, coaching, and guiding prepaid cards related issues.
• Make a visit to customers location for monitoring at least once in 3 months.
• Undertake any other assignments relating to marketing efforts as may be assigned to you from time to time.

Qualification & Experience:
• Diploma/bachelor’s degree in business related fields of study or equivalents.
• One year sales experience and knowledge on banking products & operations.