Job Description:

The Customer Service Officer will be responsible for providing excellent support to clients, handling inquiries, resolving complaints, and ensuring a positive customer experience. The role includes responding to customer requests across multiple channels, maintaining accurate records, and supporting the smooth delivery of company services.

Qualification & Experience Required:

Proven experience in customer service or client support

Strong communication and interpersonal skills

Ability to handle customer inquiries and complaints professionally

Basic computer skills and familiarity with office software

Problem-solving mindset with attention to detail

At least 1 year of experience in a similar role