24 Feb 2026

Customer Service at Hope Microcredit

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Job Description


Job Description:

The Customer Service Officer will be responsible for providing excellent support to clients, handling inquiries, resolving complaints, and ensuring a positive customer experience. The role includes responding to customer requests across multiple channels, maintaining accurate records, and supporting the smooth delivery of company services.

 

Qualification & Experience Required:

Proven experience in customer service or client support

 

Strong communication and interpersonal skills

 

Ability to handle customer inquiries and complaints professionally

 

Basic computer skills and familiarity with office software

 

Problem-solving mindset with attention to detail

 

At least 1 year of experience in a similar role

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Method of Application

Send your CV to: [email protected] cc [email protected] cc [email protected] Subject Line: Application for Customer Service Officer Position at Hope Microcredit

 
  1. Closing Date:
01st March 2026




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