JOB Position: CREDIT CONTROLLER (x1)

Department: FINANCE

Division: Non-Medical Insurance

Expected appointment date: Immediately

Location: Dar es Salaa

Job Description

Strategies Insurance Tanzania Limited is seeking a detail-oriented and

experienced Credit Controller to join the team. The successful candidate will manage the credit control process, ensure timely premium collections, maintain client relationships, and ensure compliance with financial regulations.

Reporting To: Chief Executive Officer (Non-Medical Division)

Work Station: Strategis Head Office, Dar es Salaam

1. Principal Responsibilities

• Develop and implement effective credit control policies and procedures.
• Monitor and manage outstanding accounts receivable and ensure timely premium collection (cash and carry compliance).
• Maintain accurate client communication records and account status updates.
• Review and reconcile client accounts, resolve discrepancies promptly.

Work closely with Underwriting, Claims, and Finance departments to verify policy details and payments.

• • Allocate all receipts on time to respective intermediaries and direct customers.
  • Ensure collection targets align with company strategic objectives.
  • Coordinate collections, reconciliation, banking, and pursue legal action for defaulters.
  • Follow up on Insurance Premium Finance (IPF) payments with all partner banks.
  • Perform other duties as assigned.

2. Key Result Areas and Performance Indicators

• Achieve collection targets aligned with the company’s strategic financial objectives.
• Ensure strict adherence to the company’s credit policy.
• Clear allocation (matching) monthly.

3. Interaction With Others

Internal: Regular contact with Finance and other staff at Head Office and Sales Points.

External: Intermediaries, insurance companies, lawyers, debt collectors, banks (IPF), and direct clients.

4. Minimum Requirements

• Bachelor’s Degree in Accounting (Professional certifications are an added advantage).
• Minimum of 3 years’ experience in Credit Control (preferably within the insurance industry).
• Hardworking, committed, time-conscious, and self-motivated.
• Fluency in spoken and written English.
• Integrity, positive attitude, motivation, and strong interpersonal skills.

5. Essential Skills / Qualities

• Proficient computer skills.
• Strong client relations and communication skills (verbal and written).
• Good listening skills.
• Fluent in English.
• Highly effective and results-driven.
• Enthusiastic and hardworking.
• Strong problem-solving and critical thinking skills.
• Adaptable, empathetic, and collaborative.
• Ability to work independently.
• High integrity and professionalism.

• A professionally prepared CV.
• Copies of supporting documents.
• Recent passport-size photo.
• Names and contacts of three official referees.