Career Opportunity at Air Tanzania: Cabin Crew (80 Posts)

About Air Tanzania Company Limited (ATCL) Air Tanzania Company Limited (ATCL) is a Limited Liability Company incorporated under the Companies Act (CAP 212) 2002, following the dissolution of the former Air Tanzania Corporation (ATC). The company is 100% owned by the Government of the United Republic of Tanzania. ATCL is currently implementing a 5-year Corporate Strategic Plan (2022/23-2026/27) to strengthen its fleet and provide reliable, seamless, safe, and high-quality services. To support its expansion ambitions and enhance flight operations, ATCL invites applications from qualified candidates for the position of Cabin Crew.

Position: Cabin Crew (80 Posts)

Minimum Entry Qualifications

• Must be a holder of a Form IV Certificate with four credit passes, one of which should be English.
• Must hold an Ab-Initio Certificate from a recognized Aviation Institution or equivalent qualification, plus a Cabin Crew Member Certificate issued by the Tanzania Civil Aviation Authority (TCAA).
• Must have an arm reach of 212 cm while standing.
• Must have an acceptable level of BMI.
• Must have no visible tattoos while in Air Tanzania crew uniform.
• Must be fluent in both written and spoken English and Swahili.
• Knowledge of an extra international language will be an added advantage.
• The candidate must fulfill Cabin Crew Member Manual requirements when applicable.

Duties and Responsibilities

• Maintain safety, security, comfort, and welfare of passengers and fellow crew members in cabin operations.
• Ensure adherence to all policies and regulations for timely completion of all duties as assigned by the respective Purser/Senior Crew.
• Ensure that customers receive the best possible service as per ATCL cabin service procedures and standards.
• Support delivery of world-class passenger service and assist in achieving on-time performance.
• Provide liaison assistance between passengers and the flight crew.
• Maintain proper utilization and handover of in-flight catering items, materials, and good care of in-flight equipment.
• Ensure that cabin operations are conducted in accordance with applicable regulations and standards of the organization.
• Report all flight incidents to the Purser/Senior Cabin Crew Member.
• Accept and carry out changes to planned roster/duty as required.
• Cooperate with the Purser/Senior Crew to ensure passenger complaints are promptly addressed.
• Oversee safety, service, and scheduling procedures.
• Collect feedback regarding the service, timing, and report with recommendations to the Purser/Senior Cabin Crew Member.

Terms and Conditions

• Ten (10) years contract for Tanzanians with attractive remuneration and fringe benefits as per ATCL Salary Structure and Incentive Scheme.