16 Mar 2019

Barclays Bank Jobs in Tanzania : Chief of Staff

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Purpose of the role:
 To support the MD in all aspects of the business and strategic management ensuring that management of the country is effective. This includes working with the MD’s Executive Committee to ensure that requests from the MD are delivered.
 The role holder is responsible for all MD staff related activities e.g. design of key reports/ presentations/ templates, communications, office management and project tracking/reporting. This is a significant role as it will support a MD who has accountability for the country and a significant mandate to expand the Barclays Tanzania brand.
 In addition, the role holder will also be accountable for special projects assigned by the MD.  These projects will provide scope for leading virtual teams and will provide an opportunity to gain greater hands-on exposure to the country operations.

Key responsibilities and approximate time split :

Business Co-ordination 75 %

 Support the Managing Director to deliver business growth by providing value-creating business back-office support.
 Understand Barclays Bank Tanzania and Barclays Africa operating policies and procedures necessary to ensure appropriate organizational decision-making protocols are understood and followed.
 Assist in relationship building with various BARCLAYS AFRICA stakeholders, regulators and key constituencies.
 Builds Industry networks to increase communication/knowledge sharing & disseminate valuable insights
 Identify, develop, and distribute relevant content to and across New Markets Senior Leadership teams.
 Plan key committee and board meetings,  including tracking, monitoring and follow-up on the progress of projects, action items, strategies that emanate from MD’s office, management committee, etc.; board presentations, prepare agendas, develop memos, management reports, communication, correspondence; identify meeting participants; collect, prepare, and distribute appropriate briefing materials; initiate subsequent follow-up meetings and communication for key stakeholders as directed; anticipate and identify issues for discussion at key management meetings while coordinating with New Markets Executive Leadership team.
 Work with Executive Assistant to the MD to ensure accuracy of calendar, review mail and draft responses as appropriate, or forward to the appropriate person for response and/or reply. Perform other related duties incidental to the work described herein.
 Develop advanced knowledge of emerging markets, including industry trends, competitor information, industry services and solutions and their impact on industry clients.
 Coordinate/lead Regional New Markets and Country business performance review meetings
 Oversee business-wide initiative coordination regarding strategic initiatives.
 Strong interface with CFO and hands on coordination of expense management initiatives
 Critical issue management and follow up with businesses and support functions on behalf of the MD.
 Create strong relationships with the MD’s direct reports and across the business in order to create smooth working relationships and efficiencies.
 Interact with MD’s country functions especially with regard to implementing Group standards and policies and efficiently transfer product knowledge/best practices to new businesses and markets.
 Follow up on agreed targets to deliver on savings and bottom line performance with businesses.
 Ensure timely and consistent best execution of initiatives and business as usual activities within personal accountabilities.
 Ensure an effective system of internal and external communication.
 Represent BBT in industry / sector groups and forums as required by the MD.

Strategic planning 20%

 Ability to develop visions and translate into strategies and operational delivery.
 Identify opportunities for cost savings and efficient delivery of Bank business model for New Markets, including outsourcing and offshoring opportunities.
 Actively participate in joint venture negotiations and or entry into new emerging markets: due diligence, integration and accelerated capture of benefits of newly formed venture.

Office Administration 5%

 Conduct administrative work on behalf of the MD, this may include typing, photocopying sensitive and confidential papers etc. as required by MD.

Risk and Control 30%

 Manage risk and control effectively by applying applicable risk frameworks and embedding a positive risk culture
 Understanding of own role in the end to end processes in which you play a part, including applicable risks and controls.
 Adhere to Barclay’s policies and procedures applicable to own role, demonstrating sound judgment and responsible risk management.
 Report all risk events / incidents / issues using the defined process for your business area and help to understand why these happened and how to prevent them in future.
 Proactively look for ways to improve the control environment by considering what could go wrong in the processes you operate and how errors could be prevented.
 Continuous and proactive engagement with regulatory bodies, unions where applicable
 All mandatory training completed to deadline All mandatory training completed to deadline

Technical skills / Competencies

 Understanding of risk/reward discipline, P&L, data analysis techniques.
 Demonstrated project management skills and the ability to work with a team are necessary.

Knowledge, Expertise and Experience

 Skilled communicator at a wide variety of levels and capabilities.
 Management experience, of which 3 years at Barclays and Retail and Commercial banking experience and or exposure is preferred. Exposure in a highly complex and regulated regional/centralized organization with multiple stakeholders, and matrix reporting lines is essential.
 Ability to envision the strategic direction of the leadership team, see connections and devise communications that build broad support to deliver those elements.
 Able to work successfully in different cultures in a sensitive manner in order to create strong relationships with senior leadership.
 A high degree of discretion, prioritization, and project management skills, as well as the ability to influence and reach amicable and successful solutions.
 Strong and demonstrated written and verbal communication skills, in particular to deliver strong presentation skills
 High energy level and good judgment.
 Ability to clearly & concisely present concepts to senior management
 Must be analytical, business and financial literate, detail oriented, organized, and able to juggle multiple tasks and timelines.
 Must be self-motivated and able to complete projects independently with appropriate direction.
 Should be prepared to get into detailed work as well as more high level executive support (“can-do” attitude).
 Proven influencing and relationship management skills that demonstrate ability to balance and manage diverse stakeholder interest.
 Knowledge and experience in the implementation of value – based management.
 Experience of managing multiple, complex and globally located out-sourced relationships.
 Strong leadership skills with proven experience of creating an overall improvement in performance and productivity.
 Collaborative and able to share best practice at all levels.
 Able to cope under pressure, managing a wide range of priorities with multiple objectives.
 Politically astute and able to understand the dynamics of large, complex organisations.
 Cultural sensitivity.
 Must have the potential for further development personally and professionally and being flexible, in addition to having the ability to take on other roles within the Bank.

 Completion of a Bachelor’s degree; Master’s in Business Administration or relevant discipline.
 Extensive consulting experience in organisational and strategic matters with a wide range of financial services and other large organisations.
 Additional
 This role will involve constant relationship building with colleagues in different countries and therefore will require full dedication and commitment and being flexible to support the Managing Director.


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